Your Customer Contract

We supply Services to you under your Customer Contract. You should read your Customer Contract including all parts that relate to the Services provided to you to understand your rights and obligations. If you do not agree to these terms, you should not proceed to sign an order form, create an account or use our Services.

Our Services are intended for your legitimate business or commercial use only and you must comply with our Acceptable Use Policy.

Your Customer Contract comprises, in order of precedence:

  • a. your Order Form;

    b. the terms of your Plan;

    c. the following Parts:

    Part A (General Terms)

    Part B (Reseller Terms), if you are a Reseller

    Part C (Additional Security Terms applicable to use of our API)

    Part D (EU and UK Privacy Terms)

    Part E (EC Standard Contractual Clauses), if you are subject to the GDPR

    Part F (UK International Data Transfer Addendum), if you are subject to the UK GDPR and

    Part G (Referral Program), if you participate in the Referral Program.

These terms will apply:

  • immediately, for all customers with a Commencement Date on or after 11 September 2023; or
  • on and from 11 October 2023 for all other customers.

If you have a separate agreement with us for the use of our Services, these terms will not apply unless we have a right to update those terms from time to time.


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