Twilio Alternative
Stop trying to wrangle Twilio Choose an easier SMS API
You need a powerful, reliable SMS API that doesn't make your life harder. Whether you’re building for clients, your own business or your workplace — we get it. You need a robust and simple API, free inbound SMS forever, 99.5% uptime and free support from actual humans who know their stuff. No fluff, just a better API.
Why smart devs choose ClickSend (over Twilio)
Stop paying for replies
Inbound SMS is always free with ClickSend. But you always pay for inbound SMS with Twilio.
Build interactive apps, chatbots, and support tools without watching your costs double. You can cut your costs significantly.
Free, always-on support
When things go sideways during prod, you don’t want a forum. You want a person.
Our 24/7 customer team is always ready to help, included with every account. Along with specialist tech support when you need it.
Reliable, global, trusted
Start building with a battle tested SMS API. Send SMS and MMS globally via direct routes.
With 99.95% uptime, fast calls and high throughput, our API is built to scale. And created to save devs coding time.
Twilio and ClickSend go head to head
You're busy and you need to ship code, not read endless documentation for a simple API call. Here’s how we stack up where it actually matters, your time and your resources.
Time to first SMS
Ideal for
Dev effort
Inbound SMS cost
Uptime SLA
Ease of use
| Time to first SMS |
~ 5 minutes
|
Slower, complex setup |
| Ideal for |
SMBs & scale-ups that want to move fast
|
Enterprises with dev resources to spare |
| Dev effort |
Low effort, high reward
|
High effort, high power |
| Inbound SMS cost |
Free, always
|
You pay per message |
| 24/7 live support |
Free with every account
|
Pay to access support |
| Uptime SLA |
99.5%
|
99.5% |
| Ease of use |
4.1 G2 Rating
|
4.2 G2 Rating |
Switch from Twilio and save
Ready to make the move? Unlock an exclusive discount when you book a migration call today. We'll help you switch without the pain and get you live fast on an SMS platform that works right out of the box.
Hear from people who made the switch to ClickSend
“Everything is much easier than Twilio or Telnyx - setting up the account, funding the account, using the API. I was particularly impressed when I chatted to a real person in the online chat support. That doesn't happen with Twilio or Telnyx.”
“Very happy with clicksend. SMS price is good as well as the customer service. The API was easy allowing integration into my new developed system.”
“Amazing experience and really quick time to market. We were up and running in minutes. The API and examples are on point!”
“It's going well so far. Only recently set up an account, but the documentation for the API has made integration easy, and the emails that I've received have been useful.”
“I needed an SMS API solution in a hurry, and ClickSend was the best of the bunch. Very easy to set up and the documentation was great. Plenty of support from the guys. I'm happy with my decision to go with them.”
“Shocking having to wait months via Manatal for Twilio to supply the SMS service, a total mess despite approaching Twilio directly to sort out this issue, Twilio have also been paid and not delivered.
3 months for an SMS service and it's still not working, avoid at all costs.”
“This is such a complicated and confusing process just to send SMS messages through API. It’s not easy to set up, there is no help and support — unless you pay hundreds every month. Cheapest to speak to someone is $250!”
“If anyone reading this is considering Twilio as an AIO delivery solution, I assure you it's the worst thing you will do for your enterprise, period.”
“This company had no helpful customer service, would not get on the line with us to fix our issues we were running into. It's super disappointing. The headache we've been going through to try to get an SMS feature connected to the website.”
“We were promised a working integration with our SMS services. Not only did it not work, they basically took our money and ran.”
*These quotes come from public reviews on independent platforms. We’ve only made small formatting or spelling fixes to keep them easy to read.
A reliable, supported SMS API
100M
SMS per month
190+
SMS per month
30sec
avg. support time
99.95%
uptime guarantee
5min
avg. time to send
10
coding languages
Fair pricing for developers who want more value
Innkommende SMS
Support costs
Volume discounts
| Innkommende SMS |
Inbound SMS is free in supported countries
|
Inbound SMS fees vary by country and carrier
|
| Support Costs |
24/7 global human support included at no extra cost
|
Paid support plans required beyond self-serve support
|
| Volume discounts |
Clear global pricing with predictable discounts
|
Country-specific pricing models and negotiated discounts
|
All prices are in USD. The above prices were true as of March 2026
Switch to ClickSend
FAQs
How much can I save by switching to ClickSend?
A lot. If your app uses two-way messaging, you'll immediately stop paying for every reply. For many of our customers, that cuts their bill by 30-50% right off the bat.
How does ClickSend’s support compare to Twilio?
It’s like comparing a direct flight to a 14-stop layover. You get direct access to experienced, human support staff 24/7, included with your account. No paid tiers, no ‘consult a forum first’ nonsense. Just help when you need it.
Is switching from Twilio to ClickSend hard?
Nope. We designed our REST API to be powerful and intuitive. If you’ve worked with other SMS APIs, you’ll feel right at home. Our documentation is crystal clear, and if you get stuck, there’s 24/7 support and specialised tech support if you need it. We’re here to help you migrate.
Can I transfer my current numbers to ClickSend?
Absolutely. We can port your existing short codes, toll-free numbers, and long codes.