Textedly Alternative
Sick of slow Textedly support? Choose SMS with 24/7 human support.
You need SMS that works the way you work — anytime and anywhere. With lightning-fast direct routes to 190+ countries, 24/7 support and guaranteed 99.95% uptime, you can trust your messages go out ASAP. Plus, only pay for the messages you actually send and the numbers you use. No contracts, no tricky cancellations, no paying extra for premium support.
Why serious businesses choose ClickSend
(over Textedly)
Free, always-on support
Get help whenever you need it — day or night.
Our support team is available 24/7 by phone, email and live chat. So you’re never stuck waiting for business hours or logging tickets into a void.
No contracts or expiring credits
No contracts. No renewals. No cancellations.
You only pay for messages you send, and your credits don’t expire. Use them tonight, next month or next year — no wasted spend and no lock-ins.
Reliable, global, trusted
Send with confidence knowing your messages go out when and where they’re meant to.
With 99.95% uptime SLA and direct Tier 1 routes to 190+ countries worldwide.
Textedly and ClickSend go head to head
You need SMS that works when it matters. Here's how we compare on reliability, support and flexibility.
Time to first SMS
Ideal for
Support
Global coverage
Uptime SLA
Pricing model
Contacts and keyword
User limits
|
|
||
|---|---|---|
| Time to first SMS |
~ 5 minutes
|
30-60 minutes
|
| Ideal for |
Businesses that need to work anywhere and anytime
|
US businesses with predictable routines
|
| Support |
24/7 phone, email and live chat with humans
|
Chat only (premium support on higher tiers)
|
| Global coverage |
Send globally to 190+ countries with direct Tier 1 routes
|
US-focus only
|
| Uptime SLA |
99.95%
|
No published guarantee
|
| Pricing model |
Pay-as-you-go. Only pay for the numbers you use and messages you send.
|
Monthly or annual contracts with auto renewals — no credit roll-overs.
|
| Contacts and keyword |
Unlimited
|
Unlimited
|
| User limits |
Unlimited users
|
Only 1 user included; additional teammates cost $10/month extra
|
Switch from Textedly and save
Ready for better support and no expiring credits? Unlock an exclusive discount when you book a migration call.
Hear what real users say about ClickSend and Textedly
“The customer service is what sets this solution apart... To get a live person to chat with 24/7... I've never heard of such a level of support!!!”
“Support and just general communication is top notch. Fast, helpful with good guidance to assure approval on getting registered numbers in the U.S. I have felt like the agents know the business and not just some call center screen reader.”
“Great rates, easy to use and a simple authentication process. My team needed a mass contacting service and I was able to have my first message sent before lunch.”
“It works flawlessly. Their customer service has always been excellent, and now with 24/7 live chat support, it’s even better. The admin portal offers plenty of configuration options, making it really flexible and easy to manage.”
“After extensive research, I went with Click Send because they offered everything I needed, not just the basics. Their price per SMS was slightly more than I wanted to pay but I've seen the returns in my first SMS campaign already. It's paid for itself.”
“Nickel and dime for basic services. Zero customer service. Even their Online chat takes at minimum 3 hours for response.”
“Worst customer service, I have ever worked with. Not friendly, or knowledgeable about services offered. Charges customer and refuses to offer refund for services not rendered.”
“They don't return calls. We were supposed to be charged $20 for the month to try it out but they charged us over $500. I've tried calling, emailing and even texting our 'personal concierge' numerous times with no response.”
“They only allow you to cancel within a small window and ignore cancellation requests. So after canceling, they charged me over $200 for a service I hadn't used in 10 months.”
“After working on texts for 30 minutes, I automatically get signed out and lose all my time and work. I've lost HOURS because of this. Just too many problems to invest in.”
*These quotes come from public reviews on independent platforms. We’ve only made small formatting or spelling fixes to keep them easy to read.
A reliable SMS platform with real support
100M
SMS per month
190+
countries globally
30s
avg. support time
99.95%
uptime guarantee
5m
avg. time to send
10
coding languages
Fair pricing that makes sense for businesses
Monthly minimum
Pricing model
Credit expiration
|
|
||
|---|---|---|
| Monthly minimum |
$0.00 — pay only for what you send
|
$29-$5,520 per month
|
| Pricing model |
Pay-as-you-go — no lock-ins
|
Monthly or annual plans with bundled messages
|
| Credit expiration |
Never — use anytime
|
Monthly reset — credits don't roll over
|
All prices are in USD. The above prices were true as at the September 2026
Switch to ClickSend
FAQs
How much can I save by switching to ClickSend?
You can start saving right away. Instead of paying for bundled messages that reset each month, you only pay for what you send, when you send it — perfect for seasonal or unpredictable sending patterns. Plus, you'll get credits that never expire, unlimited team members at no extra cost and smooth volume discounts as you scale.
How does ClickSend’s support compare to Textedly?
You'll get 24/7 phone, email, and live chat support with every ClickSend account. Textedly offers chat-only support with response times that can take hours, and premium support is only available on higher-tier plans. When your campaign needs help at 9pm on Saturday, you can call us and talk to a real person right away — not wait hours or days for a chat response.
Is switching from Textedly to ClickSend easy?
Yes. You can start sending from our simple dashboard in minutes, or integrate via our straightforward API if you need it. Most businesses are up and running within a day. Plus, our support team helps with migration — no waiting weeks for toll-free number approval or lengthy implementation timelines.
Can I transfer my current numbers to ClickSend?
Absolutely. We can port your existing short codes, toll-free numbers, and long codes.