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SMS Broadcast Service

Reliable, compliant text messaging and SMS broadcast provider

Send everyone the same text at once. Relax knowing it’ll be read in minutes. It’s the best way to share an important message with thousands of people.
  • Send your first campaign in the time it takes to get a coffee.
  • Segment your audience to send different texts to different groups.
  • Enjoy lightning fast global delivery — perfect for urgent messages.

What is an SMS broadcast?

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What is an SMS broadcast?

An SMS broadcast is like using BCC in an email – one message to many recipients. Each person receives your text but doesn't see any of the group details. And, if you use a dedicated number, your contacts can reply.

Businesses use SMS broadcasts to quickly and reliably inform customers of updates, or send marketing messages. It’s a type of bulk SMS messaging.

Why Use an SMS Broadcast Service?

Text messaging is a very effective way to reach people, quickly and easily. With unmatched open rates of 98%, you know that your message will be seen. In comparison, open rates for email are 20-30% at best. And when 75% of consumers welcome marketing offers from their favorite brands via text message, why not talk to your customers on the channel they prefer?

Mass Text Message Broadcast

Building a text blast with fields for 'to', 'from' and the message body

Reach thousands at once, from one simple platform.

No matter the size of your contact list, once you've secured your number, it just takes a few clicks for your vital messages to be delivered.

  • Sales promotions
  • Emergency alerts and notifications
  • Scheduled updates

Mass messaging is super easy with ClickSend.

Scheduled Text Messaging

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Schedule your messages to be sent at the perfect time.

Segment your contacts by timezone and stagger your sending with our scheduling feature. Send at the optimal time for your audience no matter the timezone – Eastern, Central, Mountain, Pacific... even international.

  • Perfect for dealing with the multiple timezones of the USA and even better if you have a global contact list.
  • Have your messages delivered at optimum times. For instance, when promoting takeaway meals, do it at meal times - wherever your customers are.

Broadcast text messages using a reliable, compliant service

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Worldwide 24/7 support

Our chat is staffed by real humans 24 hours a day, 365 days a year and always will be.

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Security and Reliability

The ClickSend platform is built on enterprise-level security and provides a 99.95% Uptime SLA guarantee.

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Lightning Fast Delivery

ClickSend lives and breathes high performance direct routes. Your messages get delivered on time.

Personalized SMS Blast

Example of text blasts being created using placeholders to personalize messaging.

Personalize thousands of texts instantly.

Each text can be auto-updated with names and individual details so everyone feels like you’re speaking directly to them — all while you’re talking to thousands.

  • First and last name placeholders are set-up by default.
  • Pull custom details from your list by easily editing placeholders.

For easy sending of relevant and targeted text messages at scale.

Send Targeted Messages to Contact Segments

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Right person, right message, right time

Segment your contact list by demographics to send relevant SMS broadcasts to each of your audience groups.

  • Improve engagement by sending tailored content to each audience.
  • Reduce opt-outs by engaging the right contacts at the right time.
  • Add relevant details based on custom data and your audience.

Discover how simple personalization can be. Talk to us about messaging strategy.

Top ways SMEs use SMS broadcasts

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1. Alerts and Notifications

Use SMS broadcast alerts to contact people, fast.

  • Perfect for emergency situations, weather and mass covid alerts.
  • Great for non-emergencies too; change of time or place, cancellations or delays.
Example of a system outage alert in a blue bubble, sent via text message blast
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2. SMS reminders

Send thousands of text message reminders in minutes with an SMS broadcast.

  • Remind people about an upcoming game, concert or one-off event.
  • Improve attendance and reduce no-shows with text reminders.

Reminders can be sent as a broadcast or individually, based on user behaviour. Even for hundreds of contacts, you can send text reminders quickly, bulk text messaging

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3. SMS Surveys and Polls

Use polls to gather customer feedback or get more detailed feedback via surveys.

  • More visibility leads to more engagement – get in front of more people with SMS broadcasts.
  • Make your text blast polls interactive with automated replies for targeted feedback.
Example of followup survey sent via text message on a blue speech bubble
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4. Broadcast Promotions and Sales Events

Make sure 98% of recipients know about your offer with SMS.

  • Add an SMS broadcast to your marketing messaging to really drive exposure and engagement for your sales promotions.
  • Send coupons to drive people in-store or include a link to your online store.
Example of sales event sent by text broadcast on a blue speech bubble

Top questions about SMS broadcasting

How Much Do Text Message Broadcasts Cost?

That depends on how big your contact list is and therefore how many messages are sent. Message pricing can range from $0.0090 to $0.0264 USD per message depending on how many are sent and replies are always free. And with us you only pay for what you use there are no recurring monthly fees. Full pricing can be found at ClickSend Pricing.

Can I Send An SMS Broadcast To Anyone?

You must have consent to send text messages from your business; this is obtained through getting contacts to opt-in. Here at ClickSend, we do not allow the use of purchased lists.

What Number Do I Use to Send Messages?

There are very specific messaging restrictions in the US. SMS gateways need a direct connection to guarantee message delivery. Here at ClickSend, we use high-quality, direct connections to deliver your texts in the US and globally. In the US, you can use a toll-free number, a 10-digit long code or your own dedicated 5-6 digit short code. Read more about US Sender Numbers here.

How Many Characters Can I Use?

A standard SMS message has a maximum of 160 characters. Longer messages are definitely possible; messages are broken into multiple message parts which cost one message per message part. The recipient will still see this as 1 long message on their handset. Our dashboard features a character count so you know exactly how many message parts you are using. If sending an MMS you can access up to 1,500 characters.

Can I Broadcast SMS From My Cell?

Yes we have both Android and iOS text messaging apps that allow you to do text broadcast campaigns from any device. You can download the free ClickSend app from the App Store or Google Play. App Store or Google Play.

What others are saying about our text blast service

Ready to send your first broadcast?

You're in good company. Join over 90,000 American businesses who trust us to send their vital text messages.

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