Clickatell Alternative
Not feeling like a priority with Clickatell? Choose a simpler, more supportive SMS platform
You need reliable SMS messaging without the fuss. Whether you're sending appointment reminders, delivery updates, or customer notifications — we get it. You need transparent pricing, reliable delivery and 24/7 support from real humans when things go sideways — no matter what you pay. No feeling like a second-tier customer. No “contact sales” roadblocks.
Why smart businesses choose ClickSend
(over Clickatell)
Free, always-on support
Our 24/7 support team is available by phone, email and live chat — for everyone. No waiting days for email responses. No being sent to the forums.
When your customers are waiting, you get help right away.
Pricing you can actually understand
Transparent pay-as-you-go rates that scale with you. Only pay for the numbers you use and messages you send — with volume discounts for higher use.
No "contact sales" to see costs. No enterprise tiers required for basic features.
Built for SMBs, not just enterprises
Every account gets the same features and priority - whether you're sending 100 or 1 million messages.
Start with our simple dashboard, then scale with our API when you're ready. 99.95% uptime and direct global routes mean you can trust your messages will get through.
Clickatell and ClickSend go head to head
You should be running a business — not wrestling with platforms and guessing your monthly costs. Here's how we stack up where it actually matters: support, pricing, and reliability.
Time to first SMS
Ideal for
Effort
24/7 live support
Uptime SLA
| Time to first SMS |
~ 5 minutes
|
Longer, more complex setup
|
| Ideal for |
SMBs & scale-ups that want to move fast.
|
Enterprises with dev resources to spare
|
| Effort |
Low - simple setup, clear docs
|
High- complex setup for enterprise features
|
| 24/7 live support |
Free with every account
|
Only higher tiers can access 24/7 support
|
| Uptime SLA |
99.95% for everyone
|
Standard 99.90%; 99.98% for higher-paying customers
|
Switch from Clickatell and save
Ready for better support and clearer pricing? We’ll help you get live fast on a simpler platform — without the pain. Book a migration call today to unlock your exclusive discount.
Hear from people who made the switch to ClickSend
“The customer service is what sets this solution apart... To get a live person to chat with 24/7... I've never heard of such a level of support!!!”
“Support and just general communication is top notch. Fast, helpful with good guidance to assure approval on getting registered numbers in the U.S. I have felt like the agents know the business and not just some call center screen reader.”
“Great rates, easy to use and a simple authentication process. My team needed a mass contacting service and I was able to have my first message sent before lunch.”
“I needed an SMS API solution in a hurry, and ClickSend was the best of the bunch. Very easy to set up and the documentation was great. Plenty of support from the guys. I'm happy with my decision to go with them.”
“After extensive research, I went with Click Send because they offered everything I needed, not just the basics. Their price per SMS was slightly more than I wanted to pay but I've seen the returns in my first SMS campaign already. It's paid for itself.”
“Clickatell explicitly told us that unless you are an enterprise customer, support is not a priority. As a small or mid-sized customer, you should expect minimal help and slow or dismissive responses.”
“I would never recommend Clickatell to anyone. What is the point of using a text messaging service where your customers don't receive the text message and support won't offer any help??”
“Would not recommend Clickatell to my worst enemy. Nothing works, and no support.”
“Terrible support. All you can do is send an email and hope that they will respond. They may or may not respond after a day. Problem may or may not resolve but they will not follow through the resolution. No way to talk to anyone.”
“Not only is this the most expensive company (180 USD as "Setup Costs"), the worst is their lack of service. There are other more serious, ethical and cheaper providers than Clickatell.”
A reliable SMS platform with real support
100M
SMS per month
190+
countries supported
30sec
avg. support time
99.95%
uptime guarantee
5min
avg. time to send
10
coding languages
Switch to ClickSend
FAQs
How much can I save by switching to ClickSend?
Many businesses save right away by switching to transparent pay-as-you-go pricing with no setup fees, no monthly minimums, and no surprises. What you see is what you pay.
How does ClickSend’s support compare to Clickatell?
You’ll get 24/7 phone, email and live chat support with every ClickSend account. No enterprise tier required, no extra fees. When you need help, get a real person right away — not an email queue.
Is switching from Clickatell to ClickSend easy?
Yes. You can start sending from our simple dashboard in minutes, or integrate via our straightforward API if you need it. Most businesses are up and running within a day. Plus, our support team helps with migration — no lengthy implementation timelines or complex workflows required.
Can I transfer my current numbers to ClickSend?
Absolutely. We can port your existing short codes, toll-free numbers, and long codes.