SMS for event management hero image showing examples of text messages used in event management including for reminders and schedule changes, on a background of event venues
Solutions Event Management

SMS that keeps your events
on track

Live events move fast. Your communication needs to move faster. ClickSend is the trusted SMS platform for the event management industry — built for messages that need to cut through ASAP, every time. Keep attendees in the loop, teams on deck and sponsors confident, whether you’re managing a packed stadium or a multi-day festival.

Or if you're a developer read our API docs.

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Real-time messages for real-world events

Putting on a great event isn’t just about the moment the gates open. It’s everything that happens before, during and after — and when things change fast, your comms need to move faster.

You can’t rely on email (which sits unread for 90 minutes) and phone calls don’t scale. You need a direct line to your crowd and your crew — one they check in seconds, all day long.

ClickSend is the solution. Send event reminders, schedule changes, marketing messages and critical alerts to help events run without a hitch.

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Drive attendance from sales to scan-in

Fill your venue and keep it full with SMS that works at every stage:

  • Drive ticket sales. Send early-bird offers, flash sales, and FOMO countdowns that get 98% open rates vs. 20-28% for email.
  • Reduce no-shows by up to 38%. Send automatic 24h and 1h reminders with gate numbers, parking info, and seat details.
  • Get real headcount data. Enable two-way replies so people confirm with "YES" — giving you accurate numbers before doors open.
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Keep everyone informed in real-time

Whether it's planned updates or unexpected changes, deliver critical information ASAP:

  • Send instant updates to thousands. Near-perfect open rates mean your updates actually get seen — not buried in email or ignored on apps.
  • Handle event day chaos. Weather delays, venue changes, schedule updates, gate openings — broadcast updates instantly to thousands.
  • Coordinate teams on the fly. Two-way messaging means staff, vendors and volunteers respond in seconds, not hours.
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Create seamless attendee experiences

Remove friction and make every moment of your event feel effortless:

  • Answer questions automatically. Set up keyword auto-replies like MAP or SCHEDULE so attendees get answers right away.
  • Personalise every touchpoint. Send tailored messages with gate numbers, parking tips and exclusive perks that show you value their time.
  • Keep attendees engaged. Run live polls, share surprise announcements or send VIP-only offers that keep energy high and create buzz.

ClickSend absolutely came through and saved the day

I had to issue texts to event attendees during COVID restrictions. It was fast, easy to use, and very reliable. I worked out how to use the system independently using data I already had in Excel. The instructions were in plain English and super easy to follow.

Great for event management!

This service was excellent for managing RSVP's and reminders for a major event!

ClickSend is now a trusted, effective tool in my team management toolbox

I used ClickSend to manage a deployed medical team at a major national event. It instantly communicated directions and requests, and served as a personnel accountability system to confirm safety of all team members.

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Handle changes in real time

Send instant updates for schedule changes, weather alerts or venue changes — all at once.

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Automate event reminders

See how easy it is to set up automated reminders that reduce no-shows — and create the electric atmosphere sponsors and attendees expect.

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Coordinate staff in real-time

Keep security, vendors, and volunteers on the same page with two-way SMS coordination.

Build better events with every message

Join over 90,000 organisations, including sports venues and event managers, sending billions of messages around the world. Get started with a trial.

Start your trial
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