In today’s busy modern society, it seems there are an infinite number of things to remember on a day to day basis. As a business owner or group manager, you will be more than aware of how frustrating missed appointments can be, costing you both money and precious time.
SMS Reminder Software is the answer. Sending customers and group members reminders directly to their mobile phones by text message is fast, easy, and there is no more effective but unobtrusive way to prompt people to keep appointments (and turn up) than by gently jogging their memory.
By sending out an SMS appointment reminder between twenty four hours and a week before the appointment time, your customer is not only reminded of their appointment, but they have plenty of time to confirm, reschedule, or cancel their appointment. This is not only convenient for them, but for your business also; you can manage and maximise your appointment bookings system and avoid “no shows”.
SMS is more affordable than regular mail, and response rates are extremely high. It is less obtrusive than a telephone call, and it opened and read far more quickly than an email.
SMS Reminder Software is easily integrated and accessed through a business bookmark toolbar or an account messaging navigation system. Communications can be automated with the existing customer database, and two-way messaging is easily implemented.
Customers prefer text messaging as a general rule and an SMS appointment reminder is a simple, easy and effective way to communicate with your entire customer base. Productivity is enhanced, administration expenses are minimised, and customer engagement is augmented. Invest in this communication method for your customers to improve your business’s productivity as well as the satisfaction of your customer base.