Bulk SMS image showing texts being sent and two people receiving messages.

Bulk SMS service: send mass text messages quickly

Send high volume text messages quickly with our bulk texting software. Contact customers, staff or contractors in the most efficient way with Britain's fastest and most reliable SMS service.

  • Create bulk SMS campaigns quickly via our online dashboard.
  • Send texts at scale using our high performance SMS gateway.
  • Automate mass sending with basic plugins through to powerful API integrations.

So what is bulk SMS messaging?

Example of a bulk text campaign being sent to 2538 contacts at once and personalised with name placeholders.

So what is bulk SMS messaging?

If you want to contact many people quickly, bulk SMS messaging is the way to go. It's also commonly referred to as mass texting. Using an SMS gateway, your business can send thousands of texts as easily as sending them individually. And with the unrivalled engagement and speed of SMS, the humble text message brings massive results.

Use SMS to contact customers, suppliers, staff, contractors and stakeholders your way:

  • Send to everyone at once, in a blast or broadcast.
  • Slice and dice your contact list; send tailored information to different groups.
  • Use email to SMS to fire off texts the same way you'd send an email.
  • Schedule messages or set up an automation to send at particular times.
  • Integrate bulk SMS into your existing apps for seamless triggered sends.

Bulk SMS is commonly used for sending promotional campaigns, sales alerts, news, authentication, customer support updates, appointment reminders and notices.

Why use a bulk SMS service

As your business grows, it's impossible to send SMS to your customers in group texts on your mobile handset. Using a bulk SMS gateway you can send thousands of messages as easily as sending email, but with the 98% open rate of SMS.

Boost sales with mass texting

Example showing Nadine receiving a promotional text from Crazy Cupcakes. Example showing Nadine receiving a promotional text from Crazy Cupcakes.

Boost sales with mass texting

Increase conversions and revenue with text message marketing campaigns. SMS is fantastic for promoting your brand, product or service. Whatever you want to advertise, do it with bulk SMS marketing. Plus we handle unsubscribes for you.

Send critical updates fast

Two examples of bulk SMS for transactional text messages, including placeholders for personalisation. Two examples of bulk SMS for transactional text messages, including placeholders for personalisation.

Send critical updates fast

Reach people super-fast with time-sensitive updates. Send instant alerts to your entire contact list with a mass SMS blast. Or you can automate replies based on customer actions, like confirming orders or supplying tracking details. These transactional messages save you hours of busywork and keep your contacts informed, always.

Build relationships with two-way messaging

Example showing client responding to a bulk SMS campaign and the following two way conversation. Example showing client responding to a bulk SMS campaign and the following two way conversation.

Build relationships with two-way messaging

Don't settle for one-sided conversation: send texts in bulk and receive replies at no extra cost.

  • Receive replies straight to your email or choose where replies get sent.
  • View and respond to replies within the dashboard.
  • Set up an autoresponder to send instant replies to common questions.

How to send mass text messages

Sending bulk SMS from your browser window can be done in three steps using the online dashboard. Here’s how:

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1. Add contacts

You can import a list, sync contacts from your CRM* or add records individually.

*Currently supports Salesforce, Zoho CRM and Google Contacts, with more to come.

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2. Create your message

Create your message; choose who you're sending texts to and your sender details, then start writing.

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3. Then click send

Click send and your texts are sent instantly and guaranteed to reach your customers.

Three ways to send bulk texts

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1. Send mass texts straight from your browser

The easiest way to send a bulk text broadcast is through our dashboard. This is especially popular for:

  • Notifications: emergencies, change of plans, danger warnings, change of opening hours, snowstorms, flooding or other wild weather.
  • Promotional campaigns: sales, product launches, events and more.
  • Surveys: asking for feedback on a product or service to ensure your customers get the best possible experience.
Example of a bulk SMS campaign asking for feedback on a course, received on a handset. Example of a bulk SMS campaign asking for feedback on a course, received on a handset.
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2. Set and forget SMS automations

Send high volume SMS without sacrificing personalisation. Integrate SMS into your applications to fire off texts whenever your customers interact with your business. No coding required. Use this to:

  • Send order confirmations, tracking information or cart abandonment texts.
  • Automatically reorder supplies via SMS when stock runs low.
  • Fire off messages instantly when invoices are raised or fall due.
  • Cut down on no-shows with appointment reminder texts.
Example of mass text automation showing a dentist SMS appointment reminder Example of mass text automation showing a dentist SMS appointment reminder
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3. Build SMS into your existing software

Looking for full flexibility in your SMS application? Build bulk SMS capability into your existing apps with our SMS APIs. You can then:

  • Use if-this-then-that logic to push SMS messages based on predefined actions.
  • Trigger messages whenever an exact set of conditions are met.
  • Build your own custom solution, connecting SMS, MMS, voice, fax, post and more.

Read our comprehensive API docs in your favourite language. Available in PHP, C#, Node.JS, Python, Perl, Ruby, Go, ObjectiveC and Swift. Test it out with our free trial.

Example of SMS message integration sending alerts triggered by server issues Example of SMS message integration sending alerts triggered by server issues

What to look for when choosing a bulk messaging service

Look for a secure messaging service who use direct routes and offer round-the-clock customer support.

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Global 24/7 Support

Our chat is staffed by real humans 24 hours a day, 365 days a year and always will be.

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Security and Reliability

The ClickSend platform is built on enterprise-level security and provides a 100% Uptime SLA guarantee.

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Lightning Fast Delivery

ClickSend lives and breathes high performance direct routes. Your messages get delivered on time.

Check out what businesses in Britain are saying about us

Frequently asked questions about bulk SMS

Is mass texting legal?

Yes! If done correctly, sending mass texts is not only legal, but an effective way to reach your audience. However, there are regulations:

- It's illegal to scrape phone numbers online and send to these contacts.

- It's illegal to buy contact lists (even if it were legal, list buying does more harm than good).

💡 Tip: these rules are also the same for email.

Here are some resources to help you understand build your contact list and marketing vs transactional SMS campaigns.

How Can I Send 1000 Texts at Once?

Using an SMS platform like ClickSend, you can send 1000 texts in one go, in a single blast. Just sign up and:

1. Add contacts

2. Create your message

3. Click send.

See just how easy it is with our free trial.

Can I Send Mass Texts from My Phone?

Yes you can - sort of.

You can't send bulk texts from your handset's text message application, but you can send via our app. Find ClickSend on Google Play or Apple's App Store.

Can I Send Bulk SMS From My Own Number?

Yes - but it's not recommended. This is because all replies will be sent back to your mobile device, rather than in your account. This means that your message history will be incomplete and you'll need to action any opt-out requests.

 

For ease of use, you may want to consider sending from a shared or dedicated number, so message history is all in one place.

Get sending with ClickSend

Join over 90,000 customers sending billions of messages across the UK and the world.

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